Refund policy

30-Day Refund Policy

We accept return requests within 30 days of delivery.

To qualify for a return, your item must be unused, unopened, and in its original packaging. You’ll also need your order number or other proof of purchase. For hygiene and safety reasons, opened or used personal-care products can’t be returned unless they arrived damaged or defective.

To request a return, contact us through our store contact page before sending anything back. Returns sent without prior approval may not be accepted. If your return is approved, we’ll provide instructions for where and how to send it.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us promptly with your order number and clear photos of the item and packaging. After we review the issue, we’ll arrange a replacement at no additional cost.

Return shipping

Customers are responsible for return shipping costs for approved change-of-mind returns. We cover return or replacement shipping when an item arrives damaged, defective, or incorrect. Original shipping charges aren’t refundable unless required by law.

Refunds

We’ll notify you after your return has been received and inspected. If approved, your refund will be issued to your original payment method. Your bank or card provider may require additional time to process and post the refund.

Cancellations

Contact us as soon as possible if you need to cancel an order. We can’t guarantee cancellation after an order has been submitted for fulfillment.